SOBER LIVING GUESTS HAVE THE RIGHT TO FILE A WRITTEN GRIEVANCE WITH
CVSLA IF THEY HAVE A LIGITIMATE ISSUE:
1) IF THE GRIEVANCE IS WITH ANOTHER GUEST IN YOUR HOUSE, THE
GRIEVANCE MUST BE IN WRITING AND GIVEN TO THE HEAD OF HOUSE.
2) IF THE GRIEVANCE IS WITH THE HEAD OF HOUSE, THE WRITTEN
GRIEVANCE MUST BE GIVEN TO THE OWNER.
3) IF THE GRIEVANCE IS WITH THE OWNER OF THE HOUSE, OR YOU FEEL
YOUR WRITTEN GRIEVANCE HAS BEEN IGNORED BY THE HEAD OF HOUSE
AND / OR THE OWNER OF THE HOUSE YOU MAY FILE A WRITTEN
GRIEVANCE WITH CVSLA.
WHEN THE SOBER LIVING ALLIANCE RECIEVES THE GRIEVANCE, THEY WILL ASSIGN IT TO THE
CHAIRPERSON OR THE FIELD INSPECTOR. THEY WILL THEN INVESTIGATE THE COMPLAINT AS
FOLLOWS:
1) MAKE CONTACT WITH BOTH PARTYS INVOLVED AND INTERVIEW THEM
SEPERATELY.
2) BRING THEIR FINDINGS TO THE NEXT CVSLA MEETING
AND RECOMMENDATIONS FOR ACTION TO BE TAKEN IF ANY.
3) THE ALLIANCE WILL TAKE A MEMBER VOTE ON ACTION TO BE TAKEN IF
ANY.
